Anchoring and Adjustment
Anchoring and adjustment is a cognitive heuristic in which people rely heavily on an initial piece of information—the anchor—when making estimates or decisions, then adjust away from that anchor to arrive at a final value. Adjustments are often insufficient, so judgments remain biased toward the anchor. When the anchor is close to the true value the bias is minimal; when it is far off, outcomes can be systematically wrong.
Key points
- The anchor is any initial number or reference point (a suggested price, model output, random number, etc.).
- Subsequent estimates tend to stay too close to that anchor even after new information is considered.
- Awareness, incentives, expertise, and cognitive ability can reduce—but rarely eliminate—the effect.
- Anchoring is widely used (and abused) in negotiations, sales, hiring, and forecasting.
How anchoring works
- People use the first available number as a starting point and make iterative adjustments to reach a decision.
- Adjustments are typically insufficient because people underestimate how far they need to move from the anchor.
- Anchors can be externally provided (a quoted price, model forecast) or self-generated.
- Irrelevant numbers can unintentionally serve as anchors (classic experiments show random numbers can influence unrelated estimates).
Factors that influence anchoring
- Awareness: Telling people about anchoring reduces the effect but does not remove it.
- Incentives: Monetary rewards lower anchoring impact but don’t eliminate bias.
- Expertise and experience: Domain knowledge and professional skill tend to reduce anchoring in that domain.
- Cognitive ability and style: Higher general cognitive ability helps; personality traits and mood (e.g., depression) can increase susceptibility.
Applications and examples
- Negotiations: Opening offers serve as anchors. A very high initial asking price can pull the final agreement upward; an aggressive low offer can push it downward.
- Hiring: The first salary figure mentioned often shapes subsequent negotiations.
- Sales: Asking for a high list price biases buyers’ counteroffers upward.
- Finance and forecasting: Model outputs, analyst forecasts, or one prominent scenario can anchor subsequent assessments. Relying on multiple models or diverse perspectives reduces this risk.
Mitigation strategies
- Seek independent estimates before seeing others’ numbers.
- Consider multiple, diverse models and scenarios rather than a single forecast.
- Deliberately identify and challenge the anchor: ask “What if this anchor is wrong?” and quantify alternative outcomes.
- Use structured decision rules or checklists that force consideration of disconfirming evidence.
- Encourage collaborative forecasting that aggregates independent judgments (the “many eyes” approach).
- Train decision-makers about anchoring and promote critical thinking—this helps but doesn’t fully remove the bias.
Practical tips
- In negotiations, set your own anchor deliberately when it benefits you; be cautious when others set the first number.
- In analysis, produce an initial blind estimate, then compare it with model outputs.
- When evaluating forecasts, compare multiple models, time horizons, and assumptions to avoid single-anchor dependence.
- Document reasoning and counterarguments to make adjustment processes more explicit and measurable.
Further reading: “A Literature Review of the Anchoring Effect”; “The Anchoring Effect and How it Can Impact Your Negotiation”; “Expert Political Judgment.”